The Home Services podcast that gets to the point, with marketing and operational solutions to help your service company grow.
34:10322 views · 3d ago · 34:10
What does it take to build a successful home services business, and what happens when the founder and the next generation of leadership come together? In this episode of To The Point Home Services VIP Room, we're revisiting an incredible session from RYNOX 2026 featuring Alan O'Neill, founder of Abacus Plumbing, Air Conditioning & Electrical, and Tony Patino, the company's current CEO.
52:45309 views · 1w ago · 52:45
Most contractors think they need more leads to grow their business. But what if the next job is already sitting in your database? Connect with Nathan Klug Affiniti: Get a $1,250 bonus at . Mention To The Point. Terms apply.
Topics: Welcome to the VIP Room · Meet Nathan Klug · What Is Operational Marketing? · The Follow-Up Mistake Costing Contractors Jobs · Why Customer Data Management Matters · Using Customer Data to Personalize Follow-Up
57:38519 views · 2w ago · 57:38
Most home service contractors are focused on generating new leads. But what if the next stage of growth is already sitting in your customer base? Joshua Warner, Owner of Maverick Electric, Heating and Air, joins Chris Yano, Chad Peterman, and Aaron Gaynor on the To The Point Home Services VIP Room to share how he grew his overall business to a projected 16M–17M in annual revenue, including a $5M HVAC operation built by leveraging his existing electrical customer base.
Topics: Building Maverick Electric From the Ground Up · Expanding From Electrical Into HVAC · Growing HVAC Through Existing Customers · Marketing to Existing Customers · Giving Customers Ballpark Pricing Over the Phone · Building an AI Estimating Tool for Electrical Jobs
56:301.1K views · 3w ago · 56:30
Guest: Cameron Herold
What does it actually take to scale a business without becoming the bottleneck? Cameron Herold, known as the “CEO Whisperer,” joins To The Point Home Services VIP Room to break down what he learned helping scale 1-800-GOT-JUNK from $2 million to $106 million in just six years.
Topics: Meet Cameron Herold, the “CEO Whisperer” · How Cameron Became a Business Growth Expert · Why Every CEO Needs a Strong Second-in-Command · The Biggest Mistake Entrepreneurs Make When Scaling · When Do You Actually Need a COO? · What a True C-Level Executive Should Actually Do
57:151.4K views · 1mo ago · 57:15
Guest: Shane Viggiani
Shane Viggiani went from serving time in prison at 20 years old to building one of Las Vegas’ fastest-growing electrical businesses. Today, Shane is the owner of Ampere Electric, a primarily residential electrical company that has grown from its first full year of roughly $700K in revenue to pacing $15M in 2026.
14:42455 views · 1mo ago · 14:42
Chris Yano is back with a personal update following his battle with throat cancer. After ringing the bell on August 21 and completing his final treatment, Chris opens up about what the weeks following treatment were really like, including losing nearly 40 pounds, struggling to eat and drink, extreme fatigue, and having to rely on his “No Zero Days” mindset just to keep moving forward.
52:34849 views · 1mo ago · 52:34
Guest: Mandie Hagan
What does it really take to take over a family business, expand into multiple trades, and build it into a $20M home services company? In this episode of the To The Point Home Services VIP Room, Chris Yano and Chad Peterman sit down with Mandie Hagan, owner of Rowell Services, a family-owned home services company in New Hampshire offering septic, drain cleaning, HVAC, plumbing, electrical, excavation, and pipe relining.
Topics: Welcome to the VIP Room · Meet Mandie Hagan & the Rao Services story · Losing her father and returning home to the family business · Moving back from Colorado and taking over the company · How Rao Services began expanding beyond septic · The lesson Mandie learned from adding multiple trades at once
1:03:281.5K views · 1mo ago · 1:03:28
Guest: Marcus Sheridan
What happens when a nearly bankrupt pool company decides to answer every question its customers are asking? For Marcus Sheridan, it changed everything. After nearly losing River Pools during the 2008 recession, Marcus transformed the business through radical transparency and became the bestselling author of They Ask, You Answer and Endless Customers.
Topics: Welcome Back to the VIP Room & Marcus Sheridan Introduction · Marcus' Story: River Pools Nearly Goes Bankrupt · How the 2008 Recession Changed Marcus' Approach to Marketing · The Origin of They Ask, You Answer · Why Businesses Need to Become Obsessed With Their Buyers · Should Contractors Give Pricing Over the Phone?
57:071.1K views · 1mo ago · 57:07
Guest: Bobby Ring
What does it take to build a home services company that lasts for more than seven decades? In this episode of To The Point Home Services VIP Room, we sit down with Bobby Ring, President and CEO of Meyer & Depew Co., to talk about the incredible 73-year history behind the company and how a family-owned HVAC business has continued to evolve through multiple generations.
Topics: Welcome to the VIP Room · Meet Bobby Ring and Meyer & Depew Co. · The 73-year history of the business · Bobby’s journey from employee to owner · Working with family and preparing the next generation · How to build a culture that lasts
56:25387 views · 2mo ago · 56:25
Lacey Peevey, VP of WeCo Rooter, joins Chris Yano, Chad Peterman, and Aaron Gaynor in the VIP Room to share how she and her husband John went from operating under a national plumbing brand to building an independent company of their own.
Topics: How Lacey and John Got Into the Business · Joining a National Plumbing Brand in 2017 · Growing the Business Toward $7M · Why They Decided to Go Independent · Leaving the National Brand the Right Way · The Challenges of a Full Rebrand
58:13681 views · 2mo ago · 58:13
Jack Hope, Owner of Hope Plumbing, Heating & Air Conditioning, joins the VIP Room to break down the journey from a small plumbing company to a business that did roughly $62M in 2025 and is pacing toward $75M. Jack shares how he and his partner started Hope Plumbing, the pivotal role Nexstar played in helping them build systems and scale, and why they spent years focusing almost exclusively on plumbing before expanding into HVAC and, more recently, electrical.
Topics: Building Hope Plumbing From the Ground Up · The Early Days & Learning From Mistakes · The Nexstar Turning Point · How Hope Took Over Its First Market · Why Door-to-Door Canvassing Still Works · “Win One Zip Code at a Time”
57:35994 views · 2mo ago · 57:35
Patrick Somers, President & CEO of General Air Conditioning & Plumbing, joins the VIP Room alongside special guest co-host Moe Abbas (CEO of Sales Ask). Patrick’s journey is one of the most unique in home services. He started as an entry-level maintenance technician making $10/hour and worked his way up through leadership before eventually buying and leading the same company.
Topics: Overview of General Air Conditioning & Plumbing ($17M → pacing $20M) · Patrick’s journey: from $10/hour tech to leadership · Buying the business & structuring the deal · Operating in a seasonal market (Coachella Valley dynamics) · Maximizing opportunities inside the home · Training techs to think like sales professionals
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